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Your Privacy Matters

Privacy Policy

Last updated: December 6, 2024

Introduction

Welcome to Eve Beauty, operated by Eve Beauty LLC. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application or website.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, including:

  • Name, email address, and phone number
  • Profile information (photo, bio, location)
  • Payment information (processed securely through Stripe)
  • Identity verification documents (for providers)

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

  • Device information (type, operating system, browser)
  • Usage data (pages visited, time spent, interactions)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide Services: Process bookings, payments, and facilitate communication between customers and providers
  • Account Management: Create and manage your account, verify identity, and provide customer support
  • Improve Platform: Analyze usage patterns, develop new features, and enhance user experience
  • Marketing: Send promotional emails and notifications (you can opt-out anytime)
  • Safety & Security: Detect fraud, ensure platform security, and comply with legal obligations
  • Analytics: Understand how users interact with our platform to improve services

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: When you book a service, providers see your name, contact information, and booking details
  • Payment Processors: Stripe processes payments securely (we don't store full card details)
  • Service Partners: Analytics providers, email services, and cloud hosting (with strict data protection agreements)
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, contact us at privacy@evebeauty.app

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

Types of cookies we use:

  • Essential: Required for platform functionality
  • Analytics: Help us understand usage patterns
  • Preference: Remember your settings and choices
  • Marketing: Deliver relevant advertisements

Learn more in our Cookies Policy.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@evebeauty.app.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We will notify you of material changes via email or in-app notification.

Contact Us

If you have questions or concerns about this privacy policy, please contact us:

Email: privacy@evebeauty.app

Support: support@evebeauty.app

Company: Eve Beauty LLC